ipe88 Privacy Policy

1. Introduction

ipe88 ("we", "our platform" or "ipe88") is an online betting platform operating under international licensing, providing services to players in Malaysia. We understand that your personal data is a trust placed with us, and we are fully responsible for keeping it as secure as possible.

This Privacy Policy applies to all users who register, access or use ipe88's services through the official ipe88 website. It explains the types of data we collect, why we collect it, how we use it, and your rights as a registered player.

By registering an ipe88 account or continuing to use our platform, you acknowledge that you have read, understood and agreed to this Privacy Policy in its entirety.

2. Personal Information We Collect

During the registration process and while you use ipe88's services, we may collect various categories of personal information depending on the context of use. The information collected includes:

• Identity Information: Full name, identity card number (MyKad), date of birth, gender and nationality required for the identity verification process (KYC).
• Contact Information: Email address, mobile phone number and, where applicable, full address for account verification and service communication purposes.
• Financial Information: Details required to process deposits and withdrawals, including e-wallet details (Touch 'n Go, Boost, ShopeePay), DuitNow information and online banking account details (FPX) or crypto assets (USDT, BTC, ETH) that you use for transactions.
• Platform Activity Data: Login records, game history, deposit and withdrawal transaction records, betting patterns and your interactions with the platform.
• Technical Data: IP address, device type, web browser type, operating system, cookie information and session data collected automatically when you browse our platform.
• Support Communications: Records of conversations via live chat or email with the ipe88 customer service team for the purposes of issue resolution and service quality improvement.

3. Purposes for Using Personal Data

ipe88 uses the personal data collected solely for the following legitimate and stated purposes:

• Account Registration and Verification: Processing your registration application, verifying identity to meet KYC and AML (Anti-Money Laundering) requirements, and activating your player account.
• Service Provision: Managing and processing deposit and withdrawal transactions, providing access to slot games, live casino, sports betting and all other ipe88 betting services.
• Security and Fraud Prevention: Monitoring platform activity to identify and prevent fraud, money laundering, unauthorised multiple account usage or any activity that violates the terms of service.
• Service Communications: Sending important notifications relating to your account, updates to terms of service, security alerts and responses to support enquiries you submit to us.
• Legal Compliance: Meeting reporting obligations to relevant regulatory authorities, including maintaining transaction records for the period required by law.
• Platform Improvement: Analysing usage patterns in aggregate and anonymised form to improve the interface design, user experience and overall quality of ipe88's services.

4. Legal Basis for Data Processing

Every processing of personal data we carry out is based on one or more valid grounds under applicable data protection legislation:

• Contract Performance: Processing required to fulfil the service agreement between you and ipe88, including processing financial transactions and providing access to games.
• Legal Obligation: Processing required by applicable laws or regulations, including compliance with AML requirements, age verification and international licensing requirements.
• Legitimate Interests: Processing for the purposes of platform security, fraud prevention and service improvement that does not infringe on your fundamental privacy rights.
• Consent: For certain processing such as optional marketing communications, we will seek your explicit consent and you have the right to withdraw it at any time.

5. Data Sharing and Disclosure

ipe88 does not sell or rent your personal data to any third party. However, there are limited situations where we may share your data:

• Trusted Service Providers: We work with carefully selected third-party service providers, including payment processors (Touch 'n Go, DuitNow, FPX, Boost, ShopeePay, crypto exchanges), hosting service providers and gaming platforms. All these third parties are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by ipe88.
• Legal Requirements: We may disclose your data to regulatory authorities, law enforcement or courts when required to do so by a valid court order, legal obligation or to protect the vital interests of ipe88 or our players.
• Business Transfers: In the event of a merger, acquisition or transfer of ipe88's assets, personal data may be transferred to the successor entity, provided that the successor complies with data protection standards equivalent to this Privacy Policy.

6. Data Security and Protection

The security of your personal data is a responsibility we take seriously. ipe88 implements appropriate technical and organisational measures to protect your data from unauthorised access, loss, destruction or modification. These measures include:

• SSL/TLS encryption for all data communications between your device and ipe88's servers.
• Password storage using irreversible one-way hashing algorithms.
• Strict internal access controls — only authorised staff may access player personal data, and only to the extent required for their duties.
• Continuous security monitoring and intrusion detection systems to identify suspicious activity.
• Regular security reviews and penetration testing to identify and address any system vulnerabilities.
• Disaster recovery procedures and data backups to ensure service continuity and data protection.

While we take all reasonable measures, no security system can be guaranteed 100% safe. You also play an important role in keeping your account secure — store your ipe88 password safely, do not share it with anyone, and log out after each session on a shared device.

7. Use of Cookies and Tracking Technologies

The ipe88 platform uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device when you browse our website. We use the following types of cookies:

• Essential Cookies: Required for the basic functions of the platform, including maintaining your login session and processing transactions. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collect information about how you use our platform (e.g. the most frequently visited pages) to help us improve the user experience. This data is collected in aggregate and without identifying individuals.
• Functional Cookies: Remember your preferences such as your chosen language and account settings to provide a more personalised experience on future visits.

You can manage or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality or usability of some parts of the ipe88 platform.

8. Data Retention Period

ipe88 retains your personal data for as long as necessary to fulfil the original purpose of collection or as required by law. In general:

• Active account data is retained for the duration your account remains active, plus an additional period as required by legal and licensing obligations.
• Financial transaction records are retained for the minimum period specified by the relevant regulatory bodies for audit and AML compliance purposes.
• Customer support communications are retained for a reasonable period to allow us to resolve disputes or follow-up enquiries.
• When data is no longer needed, we will delete or anonymise it in a secure manner.

9. Your Rights as a Player

As a registered ipe88 player, you have the following rights regarding your personal data. To exercise any of these rights, please contact our 24/7 support team via live chat or email.

10. Cross-Border Data Transfers

As an international online betting platform, ipe88 may process or store your personal data on servers located outside Malaysia. In such cases, we ensure that any cross-border data transfers are carried out with appropriate safeguards, including:

• Data processing agreements that comply with internationally recognised data protection standards.
• Use of standard contractual clauses approved by the relevant regulatory bodies.
• Regular assessments of the level of data protection in the recipient country to ensure ongoing compliance.

We only work with third-party service providers that are demonstrably compliant with data security and protection standards equal to or exceeding those we set ourselves.

11. Child Protection and Age Restrictions

ipe88 services are strictly for individuals aged 21 and above. We do not knowingly collect or process personal data from individuals below the minimum age requirement. Our registration process requires age verification, and we reserve the right to terminate the account of any player found not to meet this minimum age requirement.

If we find that personal data of an underage individual has been collected unintentionally, we will take immediate steps to delete that data and terminate the associated account. If you believe we may hold information relating to an underage individual, please contact us immediately.

12. Contacting Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact the ipe88 team through the following channels:

• 24/7 Live Chat: Available directly on the ipe88 platform in Malay and English — the fastest way to get a response.
• Support Email: [email protected] — for detailed written enquiries or formal requests relating to your privacy rights.

Our team will endeavour to respond to all privacy-related enquiries within a reasonable timeframe. For formal requests such as data access or data deletion, we may require identity verification beforehand to ensure the security of your account.